Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In this extreme environment, policymakers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In the new edition of this uniquely comprehensive analysis, the authors examine how strategic leaders deal with the challenges they face, the political risks and opportunities they encounter, the pitfalls they must avoid, and the paths towards reform they may pursue. The book is grounded in decades of collaborative, cross-national and multidisciplinary case study research and has been updated to include new insights and examples from the last decade. This is an original and important contribution from experts in public policy and international security.

Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In this extreme environment, policymakers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In the new edition of this uniquely comprehensive analysis, the authors examine how strategic leaders deal with the challenges they face, the political risks and opportunities they encounter, the pitfalls they must avoid, and the paths towards reform they may pursue. The book is grounded in decades of collaborative, cross-national and multidisciplinary case study research and has been updated to include new insights and examples from the last decade. This is an original and important contribution from experts in public policy and international security.

Throughout the summer of 2013, The Politic-Yale University's Undergraduate Political Journal-created Diplomatic Discourse, a collection of over 100 interviews with United States Ambassadors, examining careers in the Foreign Service and contemporary issues facing American policy overseas. More than 50 Yale students conducted interviews over the telephone, via Skype and email, and in person at embassies worldwide. From France to Fiji, Mongolia to Mexico, Haiti to the Holy See, these are the stories of the men and women on the frontlines of American foreign policy. Since 1947, The Politic has provided an outlet for the politically inclined on Yale's campus with past Editors including Fareed Zakaria, Gideon Rose and Robert Kagan. The Politic features long-form, investigative articles focusing on topics of domestic and international significance and interviews with the world's foremost public servants, policy makers and intellectuals, including President Obama, President Ford, Secretary Kerry, and many more.

Transmediastinal gunshot injuries present the risk of immediately life threatening injuries. Stable patients have been evaluated by a combination of esophageal swallow and endoscopy, aortography and bronchoscopy. There is an increasing trend favoring CT scan. Unstable patients require immediate exploration, being prepared to enter both hemi-thoraces. Selected References: * Bergsland J, Karamanoukian HL, Soltoski PR, Salerno TA. Single suture forcircumflex exposure in coronary artery bypass grafting. Ann Thorac Surg.1999;68: 1428-1430. * Fedalen PA, Bard MR, Piacentino V, et al. Intraluminal shunt placement and off- pump coronary revascularization for coronary artery stab wound. J Trauma 200 1;50: 133-135 * Hanpeter DE, Demetriades D, Asensio JA, Berne TV, Velmahos G, Murraygunshot wounds. J Trauma 2000;49(4):689-695. * MacPherson D. Bullet Penetration: Modeling the dynamics and the incapacitation resulting from wound trauma. Ballistics Publications, EI Segundo, CA, 1994 * Wall MJ, Soltero E. Damage control for thoracic injuries, Surg Clin North AmI997;77(4):863-878. * Rozycki GS, Feliciano DV, Oschner MG, Knudson MM, Hoyt DB, Davis F, Hammerman D, Figueredo V, Harviel JD, Han DC, Schmidt JA. The role ofUltrasound in patients with possible penetrating cardiac wounds: aProspective multicenter study. J Trauma 1999; 46(4):543-552. * Roussseau H, Soula P, Bui B, D'Othee BJ, Massabuau P, Meites G, Concina P,Mazzerolles M, Joffre F, Otal P. Delayed treatment of traumatic ruptureof the thoracic aorta with endoluminal covered stent. Circulation 1999 Feb2; 99(4): 498-504.

Transmediastinal gunshot injuries present the risk of immediately life threatening injuries. Stable patients have been evaluated by a combination of esophageal swallow and endoscopy, aortography and bronchoscopy. There is an increasing trend favoring CT scan. Unstable patients require immediate exploration, being prepared to enter both hemi-thoraces. Selected References: * Bergsland J, Karamanoukian HL, Soltoski PR, Salerno TA. Single suture forcircumflex exposure in coronary artery bypass grafting. Ann Thorac Surg.1999;68: 1428-1430. * Fedalen PA, Bard MR, Piacentino V, et al. Intraluminal shunt placement and off- pump coronary revascularization for coronary artery stab wound. J Trauma 200 1;50: 133-135 * Hanpeter DE, Demetriades D, Asensio JA, Berne TV, Velmahos G, Murraygunshot wounds. J Trauma 2000;49(4):689-695. * MacPherson D. Bullet Penetration: Modeling the dynamics and the incapacitation resulting from wound trauma. Ballistics Publications, EI Segundo, CA, 1994 * Wall MJ, Soltero E. Damage control for thoracic injuries, Surg Clin North AmI997;77(4):863-878. * Rozycki GS, Feliciano DV, Oschner MG, Knudson MM, Hoyt DB, Davis F, Hammerman D, Figueredo V, Harviel JD, Han DC, Schmidt JA. The role ofUltrasound in patients with possible penetrating cardiac wounds: aProspective multicenter study. J Trauma 1999; 46(4):543-552. * Roussseau H, Soula P, Bui B, D'Othee BJ, Massabuau P, Meites G, Concina P,Mazzerolles M, Joffre F, Otal P. Delayed treatment of traumatic ruptureof the thoracic aorta with endoluminal covered stent. Circulation 1999 Feb2; 99(4): 498-504.

Virtually all of the socio-technical systems that maintain public order, quality of life, and commerce depend on a reliable electric supply, and critical infrastructure failures such as 'blackouts' have profound implications for citizens and for those who govern in their name. Social scientists have noted the impact of such failures on society, and undertake the study of crisis management to improve our knowledge of why critical systems fail and how such systems can be made more reliable. Auckland Unplugged is a major contribution to this field. Using the 1998 blackout of the central business district of Auckland, New Zealand, as a case study, the authors reveal a number of important insights into the central challenges of crisis governance in post-industrial, democratic societies. These challenges include: _ Finding an appropriate division of responsibility and labor between public- and private-sector actors. _ Crafting and coordinating a crisis response that addresses perceived threats to community values and avoids the twin perils of underreaction (e.g., passivity or paralysis) and overreaction (e.g., 'crying wolf' or political grandstanding). _ Coping with competence/authority discrepancies under stress: Those who have expert knowledge of the technical issues rarely have the authority to make policy; those who have the authority generally lack the technical expertise to comprehend the subtleties and uncertainties of the issues at stake. _ Maintaining credibility and legitimacy when facing acute, ill-structured problmes in politicized, publicized, and highly uncertain environments. Such challenges are by no means specific to Auckland or to the problem of coping with urban 'blackouts.' Auckland Unplugged clearly describes and carefully explores general and recurring problems faced by crisis managers around the world.

Virtually all of the socio-technical systems that maintain public order, quality of life, and commerce depend on a reliable electric supply, and critical infrastructure failures such as "blackouts" have profound implications for citizens and for those who govern in their name. Social scientists have noted the impact of such failures on society, and undertake the study of crisis management to improve our knowledge of why critical systems fail and how such systems can be made more reliable. Auckland Unplugged is a major contribution to this field. Using the 1998 blackout of the central business district of Auckland, New Zealand, as a case study, the authors reveal a number of important insights into the central challenges of crisis governance in post-industrial, democratic societies. These challenges include: . Finding an appropriate division of responsibility and labor between public- and private-sector actors. . Crafting and coordinating a crisis response that addresses perceived threats to community values and avoids the twin perils of underreaction (e.g., passivity or paralysis) and overreaction (e.g., "crying wolf" or political grandstanding). . Coping with competence/authority discrepancies under stress: Those who have expert knowledge of the technical issues rarely have the authority to make policy; those who have the authority generally lack the technical expertise to comprehend the subtleties and uncertainties of the issues at stake. . Maintaining credibility and legitimacy when facing acute, ill-structured problmes in politicized, publicized, and highly uncertain environments. Such challenges are by no means specific to Auckland or to the problem of coping with urban "blackouts." Auckland Unplugged clearly describes and carefully explores general and recurring problems faced by crisis managers around the world."